PRIVACY POLICY
Updated 27.12.2023 By installing, using, registering, or otherwise accessing our services, you agree to this privacy policy and provide informed and explicit consent to the processing of your personal information according to this privacy policy. If you do not agree with this privacy policy, please do not install, use, register or otherwise access our services. This Privacy Policy is designed to inform you about how we collect, store, use and manage information that you provide to us, the Innowise Group (VOKA Anatomy Pro) website (the “Site”) or in connection with the use of Voka Anatomy Pro applications (hereinafter referred to as the "application"). The site, the application are collectively the "Service". Please note that the scope of this Privacy Policy is limited only to information collected by Innowise Group through your use of the Service. This Privacy Policy does not apply to the practices of third parties to which Innowise Group does not belong.
1. INFORMATION COLLECTED USING THE SERVICE
If you contact us by email (for example, contact support), we will collect your username and email address, as well as any other content included in the email, in order to prepare a response for you. We may use your personal information provided in your messages to contact and respond to you. In addition, in our application, we may collect the following information depending on your choice:
- E-mail;
- First name;
- Last name;
- Phone number;
- Link to the social network account;
- Country;
- City;
- Type of activity(predefined list);
- Speciality;
- Position;
- Professional experience.
1.1. The type of data we may collect for platforms such as Google Play, App Store
- READ PHONE STATE (Phone, receiving phone status information): getting a device identifier for analytics.
- CAMERA.
1.2. Service usage information that we collect automatically
When you use the Service, we may record information about it and we may collect other information, displayed on your social media page, Platform as a Service ("PaaS"), site account (account) in accordance with the relevant terms of use, linked to this page. The service will also store session information such as the duration of the session in the application and other events. We collect mobile device identifiers, including a Media Access Control (MAC) address and possibly an IP address, if you use the Service on your mobile phone or other mobile device, including iPads and tablets. We will create and assign your device an ID similar to your account number. We may collect the name that you associated with your device, device type, phone number, country and any other information you wish to provide, such as username, general location (based on your Internet Protocol - "IP" address) or E-mail address. This information is useful for troubleshooting purposes and helps us understand usage trends. Except as described in this Privacy Policy, we will not share this information with third parties. If you no longer wish to allow us to track or use this information, you can turn it off at the device level. Please note that the app may not work as expected.
1.2.1. Purchase information
When you pay for products offered for purchase via the Service, our payment processing service provider may also store information (billing address, payment method information) so that you can purchase additional services via our Service without rewriting it every time. We do not directly access or store your payment method information, and we will not use your payment information that we collect, unless it is necessary for your purchase and / or communication with you in relation to your transaction.
1.2.2. Third-party information
When you use any Service, we may collect and record information that you voluntarily provide to us through a social networking website via your mobile device platform, according to their policies and terms. If you access a group of our Service using a platform such as Facebook, we may ask you to grant us permission to access and collect basic social media information (including profile picture, gender, networks, users IDs, friends list, date of birth, e-mail address and any other public information) for marketing purposes. In addition, we can request publish rights so that the user can share screenshots of the application on their page or post application events. We may request access to albums for similar purposes (posting screenshots of applications). If you provide access to this information, then you must understand that we will gain access to this information, even if you subsequently decide to remove this information from public access. You can also enter our Service using other third-party Platform Services (PaaS) such as Google, Apple. We recommend that you review the privacy policies of the third party platforms that you use to sign in to your accounts to understand how these third parties use and disclose your information. We have no control over how any third party platform uses or discloses the personal information collected from you. If you access our Service using Google, Apple and similar PaaS by logging in, you provide us with access to your profile information, which may include information such as your username, location, email address, birthday and any demographic information.
2. THIRD PARTY SERVICES
Please note that third party partners / providers, such as analytics companies or companies that provide advertisements on our application or Service, may also use cookies or other technologies. Each of these partners / providers have their own privacy policies. We use mobile analytics software so that we can better understand the functionality of our mobile software on your device. This software can record information such as how often you use the application, events that occur in the application, aggregated usage, performance data, and where the application was downloaded from. We do not link the information stored in the analytics software to any personal information that you submit in the mobile application. Our Service may contain third party tracking tools from our service providers. These third parties may use cookies, APIs and SDKs in our Services so that they can collect and analyze user information on our behalf. Third parties may have access to information such as your device ID, MAC address, geographic location and IP address in order to provide these providers' services according to their privacy policies. This Privacy Policy does not apply to the use of third party tracking tools. We have no access or control over these third parties. We may share your information with third party companies that perform services on our behalf, including payment processing, order fulfillment, data analysis, marketing services, email companies, hosting services, and customer services. These companies may access your personal information and must use it solely to provide the requested service to us. In course of negotiations, we may disclose your information to another entity, for the acquisition or merger, sale or transfer of a business unit or assets, bankruptcy, or any other similar transfer of business. We may use and share with third party advertisers (and other third parties) certain technical information and other non-personal information in order to display general demographic and privileged information among Innowise Group users. We may also allow advertisers to collect technical information and other non-personal information that they may provide to us using tracking technologies such as cookies and web beacons. The collected information may be used to offer you targeted advertising, to personalize your user experience, increasing the probability that you will like ads for products and services of interest, a practice known as behavioral advertising, and for web analytics (i.e. for traffic analysis and other end-user actions to improve your experience). Information about our users is an integral part of our business. We share your personal information only in accordance with the provisions of this Privacy Policy.
3. STORAGE OF YOUR PERSONAL INFORMATION
The personal information we collect, as described in this Privacy Policy, is stored on servers in the EU. You expressly agree that your personal information is stored and processed in these countries.
3.1. Data storage period
We will keep your information for as long as we need your data to enable you to use the Service. As a rule, this data is stored for no more than 5 years.
4. SAFETY
We have implemented commercially reasonable technical, physical, managerial and organizational measures to protect your personal information from accidental loss and from unauthorized access, use, alteration, or disclosure. However, we cannot guarantee that unauthorized third parties will never be able to overcome these security measures or use, disclose or modify your personal information for inappropriate purposes. To protect the confidentiality of personal information, you must take reasonable measures to maintain the confidentiality of your mobile device and not disclose it to any other person. You confirm that you provide your personal information at your own risk. You are also responsible for any use of the Service by anyone using your mobile device. You are responsible for controlling access to your electronic communications or other means of information exchange through the PaaS social media platforms at all times.
5. YOUR RIGHTS REGARDING THE USE OF YOUR PERSONAL INFORMATION: CORRECTION OR REMOVAL OF YOUR PERSONAL INFORMATION
You can change or delete any personal information by changing the relevant information found in your account. However, by deleting all this information, your account may be deactivated. In certain territories (including the EU), you also have the legal right to require processing restrictions, to object to processing, and the right to data portability. However, these rights are conditional and may not always apply. You have the right to withdraw your consent, based on which we process your personal information, at any time by closing your account or otherwise by clearly indicating your withdrawal of consent. However, this does not affect our lawful processing based on your consent prior to this withdrawal.
5.1. Right of access and right to data portability
You have the right to know what information we hold about you and, in some cases, to provide you with information related to you. You also have the right, in some cases, to request your personal information so that the data provided to you can be transferred to another data controller.
5.2. The right to correct personal information
If you believe that any information we hold about you is incorrect, please let us know.
5.3. Data deletion
If you would like any information about you to be removed, please contact us: info@voka.io. Please note that in order to process your request, you must remove the application from your mobile devices and stop using the Services. Where we delete personal information about you, we may retain that or any other information for other purposes, such as maintaining financial records, protecting or enforcing legal rights, maintaining marketing ban lists, or for technical reasons such as maintaining technical security or integrity of our database.
6. HOW THE DATA WILL BE USED
We need the above-mentioned personal information for the purposes described in this Privacy Policy, and failure to provide this information will affect our ability to provide you with the Service. The main task of Innowise Group in collecting user information is to provide and improve the Service and provide users with the ability to easily manage and use the Service. This includes sending you e-mails related to the Service, which you can unsubscribe from at any time using the instructions in such messages. In addition, we may use your information for the following purposes:
6.1. Providing and improving of our Services.
To provide and maintain the Service; improve the Service; develop new features, products or services; for user authentication; perform technical operations such as updating software; to verify our users and ensure their qualifications when using the Service; and for other customer service and support purposes.
6.2. Marketing and communications
To communicate with you, via e-mail or push notifications, about your account and Service usage, including providing updates to the Services and products; to respond to your inquiries; to provide you with news and newsletters, special offers, promotions and other information that we think may be interesting to you; and for other informational, marketing or advertising purposes.
6.3. Research and analytics
To analyze how you interact with the Service; to monitor and analyze trends in usage and activity; and for other research, analytical and statistical purposes.
6.4. Protection of rights and interests
To protect the rights, property, or safety of Innowise Group, the Service, any third party, or the general public; to identify, prevent or otherwise correct fraud, security breaches or technical problems; to prevent or terminate activities that Innowise Group, in its sole discretion, may consider or perceive to be illegal, unethical or legally invalid; to use it as evidence in a lawsuit; and to ensure compliance with this Privacy Policy and our User Agreement.
6.5. Compliance with legal regulations
To comply with applicable law or regulation obligations, including litigation; to respond to a subpoena, warrant, court order, or other legal process; or as part of investigation or request from law enforcement or government agencies.
7. OUR BUSINESS, MARKETING, COMMUNICATION, RESEARCH AND ANALYTICS PARTNERS
This Privacy Policy does not apply to the collection of your information by our partners. We encourage you to read our partners' privacy policies for more information. Sketchfab - click to read more; Firebase, Firebase Crashlytics, Firebase Google analytics - click to read more.
7.1. Ad IDs
Our partners and we may use ad IDs. We use ad IDs, cookies and similar technologies to provide our services to you and to collect data from your device. These technologies allow our third-party advertising partners and us to: recognize you and your device; deliver interest-based advertising; allow our Services to interact with a third party social network or platform (where you choose to allow such interaction); understand how you interact with our website (e.g., where we use cookies, such as Google Analytics cookies on our sites); let our payment services to process your payment instructions; provide you with more personalized services, for example, to provide our Services in the correct language. Ad IDs are non-persistent, non-personal identifiers, such as Android Advertising ID and / or Apple ID for Advertising (“IDFA”), that are uniquely associated with your device. Similar technologies include pixel tracking in ads. These technologies enable companies (including marketers and advertisers) to recognize your device when using websites and applications. Cookies are small text files stored by the browser on your desktop computer or mobile device. You can revoke your consent to cookies by updating the settings in your browser. Check out examples of how you can manage these advertisements: Apple ads - click for details; Google ads - click for details. Please note, that by managing your ad settings, you will still receive ads, but they will become less personalized.
7.1.1. Cookies
We may use cookies on our Service. We use cookies for a variety of reasons, including: (l) to analyze the use of our Service; (ll) to provide more personalized experience; (lll) to manage advertising; (IV) to allow you to enter our Service more conveniently; (V) to help you to make your use of our Service more effective and valuable by providing you with a personalized experience and recognizing you when you return.; Check out examples of how you can manage cookies in browsers:; Chrome - . click for details; Firefox - click for details; Opera - click for details. However, you may not be able to use some or all of the features of the Service if you opt out or disable cookies.
8. CHILDREN
Our Services are not targeted and we do not deliberately collect personal information from children under 16. If we learn that we have collected personal information about a child under 16, we will take all reasonable steps to remove the information. If you become aware that your child has provided us with personal information without your consent, please contact us.
9. CHANGES TO THIS PRIVACY POLICY
The Privacy Policy when using personal data governs the use of personal data. If we make changes to how we use personal information, we will notify you by posting an announcement on our Service or by sending you an email. If you do not accept our amended Privacy Policy, you must immediately stop using the Service. If you have questions about the security of our services, please do not hesitate to contact us at:
info@voka.io.
info@voka.io.